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Our Doctors Come To You
If you need an alternative access to quality healthcare
If you cannot get an appointment to see your doctor
If you don’t have the time to spend in a crowded Emergency Room
If you don’t feel like getting out of bed
If you require personalized attention at home, hotel room or your work place
If you need a second opinion

Our Physicians Treat

  • Allergies
  • Bronchitis
  • Colds
  • Constipation
  • Coughs
  • Diarrhea
  • Ear Infections
  • Eye Infections
  • Fever
  • Flu
  • Food poisoning
  • Headaches
  • High Blood Pressure
  • Immunizations/Vaccinations
  • Kidney Stones
  • Medication Refills
  • Minor Burns
  • Nose Bleeds
  • On the job injuries
  • Pain Management
  • Pregnancy Testing
  • Sexually Transmitted Disease
  • Sinus Problems
  • Sprains/Strains
  • Styes
  • Suture Removal
  • TB Testing/Reading
  • Throat Infections
  • Travel Consultation/Vaccinations
  • Urinary Tract Infection
  • Vomiting
  • Wound Care/Minor Lacerations

Frequently Asked Questions


What is Telemedicine?

Telemedicine is the practice of medicine using a telecommunications system to provide clinical services at a geographically separate site.  At UrgentCare Oncall our services can be delivered in “real time” using interactive video conferencing, or through “store and forward” which relies on the transmission of images and data for review immediately or at a later time.

What Happens after a call is made to UrgentCare Oncall?

Once a call is received the patient goes through a brief triaging process.  And if we have a provider in your state you will be contacted by the physician.

What do I do if I have an Emergency?

Please call 911.

How long will it take for me to see a doctor?

Our goal is to have a call to consult time of within 30 minutes.  However, for your convenience you can always call days in advance to schedule an appointment.

What happens during the consult?

After introductions your doctor will get a focused history.  You will be presented with various treatment options.   Non-emergent care will be carried out in the comfort of your home, hotel room or work place.  However, any emergency will result in the activation of a 911 call. 

Does the Doctor prescribe medications?

Yes.  If medically necessary our doctors prescribe non-controlled substance via e-script which can be picked up at a pharmacy near you.

Can I request for a copy of my medical records?

Yes.  You can download a copy of your medical records for personal use or for your primary care physician.

How do I pay for services performed by UrgentCare Oncall?

UrgentCare Oncall functions as a fee for service medical practice.  Payments are made at the time of service through Visa, MasterCard, Discover, or American Express.

How secure are my records?

All our services are HIPAA-compliant and the exchange of medical information between patients and UrgentCare Oncall doctors during consultation is encryption-protected. 

Is UrgentCare Oncall a replacement for my Primary Care Physician?

No.  At UrgentCare Oncall we recognize the importance of having a Primary Care Physician, however the reality is that not every Primary Care Physician is able to see the patient when needed, especially in the comfort of their home, hotel room or work place.

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